Users can request deletion of ArcPilot account data, diagnostic submissions, and connected advertising data.
Last updated: June 17, 2026
Send an email to support@arcpilot.net with the subject line 'Data deletion request'. Include the email address associated with your ArcPilot account and the organization or company name.
If you connected a TikTok Ads account, include the advertiser account name or advertiser ID if available. Do not include passwords or access tokens.
Upon verification, we will delete or anonymize account profile data, diagnostic form submissions, connected advertising account references, stored reporting data, and tokens where applicable.
Some audit logs, billing records, security logs, or legal records may be retained when required for compliance, dispute resolution, fraud prevention, or security.
Users may also revoke ArcPilot's access from the relevant TikTok Business or authorization settings where available.
After revocation, ArcPilot will no longer be able to fetch new TikTok Ads data from that authorization.